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Careers with World Vision Malaysia

World Vision Malaysia is looking for passionate people committed to its work in helping children, families and communities find life in its fullness. As an international Christian humanitarian organisation, we seek committed Christians with a desire to follow our Lord in working with the poor and oppressed to promote human transformation, seek justice and bear witness to the good news of the Kingdom of God.

Positions listed here are open to Malaysian applicants only.

If you are interested in joining us, please send us your resume through the following methods:

Email: application_wvm@wvi.org

Post:
People & Culture Department
PO Box 8171, Kelana Jaya,
46783 Petaling Jaya, Selangor

Digital Marketing
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Digital Marketing Manager

Responsibilities:

  • Work closely with key stakeholders and management to drive marketing strategy from front to end
  • Developing and managing Digital marketing campaigns
  • Utilising a range of techniques such as search engine marketing (SEM), search engine optimisation (SEO), pay-per-click advertising (PPC), content marketing, social marketing (SMM) and remarketing ad
  • Overseeing the social media strategy for the organisation
  • Responsible to formulating strategies on content marketing materials to attract and increase audience engagements
  • Managing the redesign of the website
  • Evaluating customer research, market conditions and competitor data
  • Managing online brand and product campaigns to raise brand awareness

Qualifications:

  • Bachelor degree in Marketing/Mass Communications/Advertising/Media/E-commerce or a related field
  • At least 3 years in relevant working experience
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  • Good writing skills in English Language (Knowledge of Mandarin an added advantage.)
  • Proficient in Adobe Photoshop, Illustrator, Microsoft, simple coding & web design
  • Knowledge of email marketing, campaign rules for Google Adwords, social media, etc. & and web analytics
  • Knowledge of various Social Media platforms and other online tracking tools
Digital Marketing Executive

Responsibilities:

  • Coordinate World Vision Malaysia (WVM) online presence, manage websites and communication with our supporters through emails, blogs, social media and mobile apps
  • Develop and deliver digital communication branding, advocacy, projects, emergency relief appeal and initiatives to promote WVM's work, build our supporter base and contribute towards the delivery of fundraising targets
  • Develop digital communications materials (including video) and publications as needed
  • Build relationship with bloggers, youtubers, online influential personalities
  • Contribute to organisational strategy and planning
  • Support for WVM events

Qualifications:

  • Bachelor degree in Marketing/Mass Communications/Advertising/Media/E-commerce or a related field
  • At least 1-2 years of working experience in Digital Marketing
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  • Good writing skills in English Language, with some basic writing skill in Chinese
  • Proficient in Adobe Photoshop, Illustrator, Microsoft, simple coding & web design
  • Knowledge of email marketing, campaign rules for Google Adwords, social media, etc. & and web analytics
  • Knowledge of various Social Media platforms and other online tracking tools
Public Engagement
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Donor Retention Assistant Manager

Responsibilities:

  • Oversee Donor Retention operations, prepare yearly budget and carry out supervisory role with the Donor Retention team; including evaluation of performances, identifies and provides training and development opportunities
  • Plan and develop donor retention strategies and initiatives. Identify and understand top cancellation reasons and resolve donor issues to minimize and /or avoid donor drop-outs
  • Continually seek improvement on Donor Retention processes and operational system. Provide input into the overall strategy of Donor Relations Department
  • Support and provide superior service via phone, e-mail and faxes as a receiver and caller. Follow up on donor inquiries and complaints not immediately resolved
  • Participate in donor transformation. This includes but is not limited to the leading of sponsors visit
  • Participate and help out in promotional events

Qualifications:

  • Degree holder, with at least 5 years customer service experience, out of which 2 years of a management position
  • Highly motivated and passionate about World Vision’s ministry. Strong understanding of the work of World Vision and working knowledge of the World Vision Partnership structures
  • Good command of spoken and written English, command of Mandarin is of an advantage
  • Computer literate and good working knowledge Microsoft Office skills
  • Strong communication, interpersonal and negotiation skills
  • Positive attitude, good team player, able to work under pressure and multitask
  • Excellent people and event management skills
Projects Executive

Responsibilities:

  • Responsible for accuracy and timely delivery of all communication materials
  • Liaising and managing creative personnel and third party vendors, taking cognisance of their skills, efficiency and added value
  • Ensure creative team and/or vendors adhere to dealines and budgets that have been agreed to by all parties
  • Assess communication briefs provided by brief owners for clarity of purpose, as well as accuracy ad adequacy information provided
  • Manage allocation of creative resources in the communications Department
  • To coordinate and upload all contents of Phase 2 into the portal
  • Work closely with other departments to plan, develop, collect feedback, execute and evaluate current campaign and marketing strategies

Qualifications:

  • Bachelor degree or equivalent
  • 1-2 years experience in managing projects involving creative work and production
  • Good interpersonal, coordination, negotiation and problem solving skills
  • Able to multi-task and work on several projects at a time
  • Able to adapt to changing demands and adjust priorities as needed
  • Good working knowledge of English and Mandarin
  • Proactive and able to work independently, as well as in a team with minimal supervision
  • Fast learner and resourceful
  • Possess own transport
Sponsorship Executive

Responsibilities:

  • To manage and update My World Vision Portal to ensure media contents such as videos/ photos and information are up-to-date
  • To monitor sponsors’ activation and usage of the portal and to increase engagement with sponsors
  • To monitor the portal’s functionality and troubleshoot if required
  • To administer the backend of the portal whenever sponsors encounter problems with the portal
  • To assist My World Vision Portal Project Team Lead to coordinate and develop contents of Phase 2 of the portal by working with all related departments
  • To coordinate and upload all contents of Phase 2 into the portal
  • To coordinate for UAT testing and to ensure Phase 2 is launched on time

Qualifications:

  • At Least one (1) year of working experience, preferably website related
  • Bachelor’s Degree holder in Information Technology (System & Digital Network)
  • Has knowledge on database management and system network, web design, photo and video editing is a plus
  • Detailed, able to coordinate and manage project timeline
  • Excellent communication and interpersonal skills
  • Good command of spoken and written English
  • A fast learner and able to multi-task
  • Able to work Independently as well as being a team player
Support Services
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People & Culture Assistant Manager

Responsibilities:

  • Assist Manager in planning and developing HR strategies & initiatives aligned with overall organisational strategy (including staffing, performance management and succession planning)
  • Assist in managing recruitment and selection process
  • Generate monthly payroll including preparations and manage submissions/entries to all statutory bodies
  • Compile, update and monitor employee data/leave/contracts, all partnership schedule documents and any others (hard & soft copies)
  • Prepare and conduct initial employee orientation for newly hired employees
  • Coordinating staff gatherings, staff welfare, and training

Qualifications:

  • Proven working experience in full spectrum of HR functions
  • Candidate must possess a Bachelor's Degree in the related field
  • Knowledge of HR systems and databases
  • At least 3 years of working experience in the related field
  • Competence in Microsoft Office and payroll systems is essential
  • Strong communication skills with fluency in English & Malay (Spoken & Written) language is a must. Knowledge of Mandarin will be an added advantage
  • In-depth knowledge of labor law and HR best practices
  • Knowledge of Industrial Relations Act and statutory requirement such as EPF, SOCSO, EIS and Income Tax