Skip Ribbon Commands
Skip to main content

Careers with World Vision Malaysia

World Vision Malaysia is looking for passionate people committed to its work in helping children, families and communities find life in its fullness. As an international Christian humanitarian organisation, we seek people who are very committed to working with the poor and oppressed so as to promote human transformation, seek justice and bear witness to the good news of the Kingdom of God.

Positions listed below are open to Malaysian applicants.

If you are interested in joining us, please send us your resume through the following methods:

Email: [email protected]

Post:
People & Culture Department
PO Box 8171, Kelana Jaya,
46783 Petaling Jaya, Selangor

Resource Development
e
Campaigns & Advocacy Executive

Responsibilities:

  • The Campaigns & Advocacy Executive is responsible to identify, recommend, develop and implement advocacy programs; build awareness, understanding and support of the various social and economic issues impacting communities in need
  • Plan and conduct advocacy programs (e.g. End Violence against Children) to build awareness, interest, and support; in collaboration with local interest groups and schools
  • Analyze the Youth market and create new ways to engage young people; develop, execute and evaluate advocacy strategies and programs for youth involvement
  • Prepare presentations to public and institutional groups (e.g. schools) to generate awareness and participation
  • Play a supporting role in all WVM general campaigns, road shows & events
  • Work closely with Communications Department to plan, develop, collect feedback and manage materials/print within budget and timeline

Qualifications:

  • At least three (3) years of working experience, and preferably at least one (1) year in similar advocacy role
  • Bachelor’s Degree holder and/or Child protection or related studies
  • Has engaged in youth related activities and campaigns
  • Detailed, able to prepare evaluation and monitoring documents
  • Excellent communication, interpersonal skills as well as presentation/public speaking skills
  • Good command of spoken and written English, knowledge of additional language an advantage
  • A fast learner and able to multi-task
  • Able to work independently as well as being a team player
Direct Marketing Executive

Responsibilities:

  • The Direct Marketing Executive is responsible to identify, recommend, develop and deliver direct marketing programs; manage database with a variety of media including mailers, text messaging, flyers, catalog, and newsletters
  • Plan and set strategies for Direct Marketing, in line with WV philosophy, vision and mission
  • Develop, execute and evaluate full year mailers campaign in alignment with marketing strategies; addressing current and new sponsors/donors
  • Manage budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budget
  • Manage CRM database; with clear segmentation strategy and communication programs
  • Conduct research and analysis to understand sponsors/donors profiles and create new innovative engagement program idea

Qualifications:

  • At least three (3) years of working experience, and preferably at least one (1) year in similar direct marketing role
  • Bachelor’s Degree holder and/or marketing related studies
  • Has knowledge on marketing campaigns and social media promotions
  • Detailed, able to manage database and equipped with analytical skills to evaluate market trends
  • Excellent communication and interpersonal skills
  • Good command of spoken and written English, knowledge of Mandarin will be an advantage
  • A fast learner and able to multi-task
  • Able to work independently as well as being a team player
Strategy and Digital Marketing
e
Digital Marketing Assistant Manager

Responsibilities:

  • Work closely with key stakeholders and management to drive marketing strategy from front to end
  • Developing and managing Digital marketing campaigns
  • Utilising a range of techniques such as search engine marketing (SEM), search engine optimisation (SEO), pay-per-click advertising (PPC), content marketing, social marketing (SMM) and remarketing ad
  • Overseeing the social media strategy for the organisation
  • Responsible to formulating strategies on content marketing materials to attract and increase audience engagements
  • Managing the redesign of the website
  • Evaluating customer research, market conditions and competitor data
  • Managing online brand and product campaigns to raise brand awareness

Qualifications:

  • Bachelor degree in Marketing/Mass Communications/Advertising/Media/E-commerce or a related field
  • At least 3 years in relevant working experience
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  • Good writing skills in English Language (Knowledge of Mandarin an added advantage.)
  • Proficient in Adobe Photoshop, Illustrator, Microsoft, simple coding & web design
  • Knowledge of email marketing, campaign rules for Google Adwords, social media, etc. & and web analytics
  • Knowledge of various Social Media platforms and other online tracking tools
Strategic Market Analyst (Senior Executive)

Responsibilities:

  • Assist to prepare regular Strategic Assessment incorporating environmental, economic and philanthropic climate and trends aligning with our global and domestic market planning cycle
  • Able to analyse data from a range of internal and external sources to produce strategic reports relevant with global and domestic direction. Assist in the development of strategies
  • Produce ad hoc thematic research and analysis appropriate to organisations needs, analyse and interpret the results drawing inferences and making recommendations as necessary
  • To produce regular strategic analysis to inform management for informed decision making, including profiling a dashboard.
  • Review processes to ensure accurate input of data and maintaining data integrity in the database for use in research and analysis for management and various departments

Qualifications:

  • At least three (3) years of working experience, and preferably at least one (1) year in similar role
  • Bachelor’s Degree holder or related studies
  • Has engaged in data analysis related survey and campaigns
  • Detailed, able to prepare evaluation and monitoring documents
  • Excellent communication, interpersonal skills as well as presentation skills
  • Good command of spoken and written English, knowledge of additional language an advantage
  • A fast learner and able to multi-task
  • Able to work independently as well as being a team player
International Programme
e
Country Programme Coordinator

Responsibilities:

  • Coordinates sector learning and training for the team, as well as research and documentation for learning purposes
  • Identify and analyze areas of opportunity internally (International Programmes) and externally (other departments) that may require further follow-up from Programmes Officers
  • Assist in the development of internal business processes and guidelines to increase efficacy of the department
  • Provide support in evaluating project process and ensuring project deadlines are met
  • Perform diverse administrative duties directly related to the achievement of department and/or program goals and strategies

Qualifications:

  • Sensitive to culture and agreeable to WVM’s core values
  • Fluency in English (oral & written)
  • Good financial knowledge and excel skills
  • Good planning and coordination skills
  • Good networking and collaboration/relationship building skills
  • Able to work independently as well as being a team player
  • Able to lead Christian faith based activities (i.e. prayer, devotions, meditation, Bible readings etc)
Malaysian Programmes
e
Development Facilitator

Responsibilities:

  • At least two (2) years of working experience, and preferably at least one (1) year in similar role
  • Degree holder
  • Sensitive to culture and agreeable to WVM’s core values
  • Fluency in Bahasa Malaysia & English (oral & written)
  • Good financial knowledge and excel skills
  • Good planning and coordination skills
  • Good networking and collaboration/relationship building skills
  • A fast learner and able to multi-task
  • Able to work independently as well as being a team player
  • Able to drive off road
  • Physically healthy and fit, no severe health issues
  • Able to relocate to Sook field office
  • Preferably from Keningau or Nabawan, Sabah

Qualifications:

  • Build good relationship with community and children in programme areas in Sabah (Tatalaan CDP)
  • Network and facilitate connections among local stakeholder groups and between local partners and others outside the area who can contribute their resources for the well-being of children
  • General project management which includesplanning, programme implementation, monitoring and evaluation, and networking with partners in Tatalaan CDP’s Community Empowerment project through participatory approaches
  • Support team members in programme implementation of other sectors (Education, Health and WASH)
  • Prepare programming reports (monthly reports, Annual and Semi-Annual reports, other reports), annual detailed implementation plan, budget for Community Empowerment project
  • Participate / lead programme reflection with team members, community and partners
Public Engagement
e
A role in Faith & Church Department

Responsibilities:

  • Implement Church Relations annual initiatives in line with WVM Strategic Goals
  • Engage churches to participate in the 30-Hour Famine
  • Consistently source for strategic engagement platforms with churches: introductory sessions, sermons, workshops, camps, church-partnership project meetings and networking activities
  • Mobilize church partners to participate in WVM’s funding initiatives which include Child Sponsorship, Emergency Relief, etc
  • Participate in (and facilitate where appropriate) “spiritual nurture of staff” initiatives of the organisation: weekly devotions, monthly chapel services, weekly prayer meetings, discipleship modules, Bible study facilitators’ workshops, and the annual staff retreat
  • Lead and coordinate prayer newsletters production initiative (quarterly)

Qualifications:

  • Candidate must possess at least a Bachelor's degree and theological education will be an advantage
  • At least 3 years of work experience in related field or served in /networking with churches and para church groups
  • Excellent communication and interpersonal skills
  • Positive attitude, good team player, and able to work autonomously as well
  • Passion for humanitarian work
  • Good command and fluency of spoken and written English
  • Other languages would be an added advantage
Donor Retention Assistant Manager

Responsibilities:

  • Oversee Donor Retention operations, prepare yearly budget and carry out supervisory role with the Donor Retention team; including evaluation of performances, identifies and provides training and development opportunities
  • Plan and develop donor retention strategies and initiatives. Identify and understand top cancellation reasons and resolve donor issues to minimize and /or avoid donor drop-outs
  • Continually seek improvement on Donor Retention processes and operational system. Provide input into the overall strategy of Donor Relations Department
  • Support and provide superior service via phone, e-mail and faxes as a receiver and caller. Follow up on donor inquiries and complaints not immediately resolved
  • Participate in donor transformation. This includes but is not limited to the leading of sponsors visit
  • Participate and help out in promotional events

Qualifications:

  • Degree holder, with at least 5 years customer service experience, out of which 2 years of a management position
  • Highly motivated and passionate about World Vision’s ministry. Strong understanding of the work of World Vision and working knowledge of the World Vision Partnership structures
  • Good command of spoken and written English, command of Mandarin is of an advantage
  • Computer literate and good working knowledge Microsoft Office skills
  • Strong communication, interpersonal and negotiation skills
  • Positive attitude, good team player, able to work under pressure and multitask
  • Excellent people and event management skills
Donor Retention Executive

Responsibilities:

  • Respond to queries from child sponsors made via telephone, e-mail, fax or personal visits to the office
  • Liaise with child sponsors with regards to remittance of sponsorship contributions, gifts to sponsored children and correspondence with their sponsored children
  • Update sponsors and donors on their sponsored child/children’s status and the various community development projects through newsletters and organised Sponsors’ Visits
  • Build rapport with child sponsors and serve them well to retain their loyalty and interest and to encourage them to consider sponsoring additional children or encouraging others to sponsor children
  • Data entry and update of sponsors’ information into WVM’s database
  • Sorting, filing and archiving of documents

Qualifications:

  • Minimum SPM with 2 years relevant working experience
  • Computer literate
  • Good communication and interpersonal skill
  • Good command of spoken and written English and Mandarin
Sponsorship Executive

Responsibilities:

  • To manage and update My World Vision Portal to ensure media contents such as videos/ photos and information are up-to-date
  • To monitor sponsors’ activation and usage of the portal and to increase engagement with sponsors
  • To monitor the portal’s functionality and troubleshoot if required
  • To administer the backend of the portal whenever sponsors encounter problems with the portal
  • To assist My World Vision Portal Project Team Lead to coordinate and develop contents of Phase 2 of the portal by working with all related departments
  • To coordinate and upload all contents of Phase 2 into the portal
  • To coordinate for UAT testing and to ensure Phase 2 is launched on time

Qualifications:

  • At Least one (1) year of working experience, preferably website related
  • Bachelor’s Degree holder in Information Technology (System & Digital Network)
  • Has knowledge on database management and system network, web design, photo and video editing is a plus
  • Detailed, able to coordinate and manage project timeline
  • Excellent communication and interpersonal skills
  • Good command of spoken and written English
  • A fast learner and able to multi-task
  • Able to work Independently as well as being a team player
Support Services
e
People & Culture Assistant Manager

Responsibilities:

  • Assist Manager in planning and developing HR strategies & initiatives aligned with overall organisational strategy (including staffing, performance management and succession planning)
  • Assist in managing recruitment and selection process
  • Generate monthly payroll including preparations and manage submissions/entries to all statutory bodies
  • Compile, update and monitor employee data/leave/contracts, all partnership schedule documents and any others (hard & soft copies)
  • Prepare and conduct initial employee orientation for newly hired employees
  • Coordinating staff gatherings, staff welfare, and training

Qualifications:

  • Proven working experience in full spectrum of HR functions
  • Candidate must possess a Bachelor's Degree in the related field
  • Knowledge of HR systems and databases
  • At least 3 years of working experience in the related field
  • Competence in Microsoft Office and payroll systems is essential
  • Strong communication skills with fluency in English & Malay (Spoken & Written) language is a must. Knowledge of Mandarin will be an added advantage
  • In-depth knowledge of labor law and HR best practices
  • Knowledge of Industrial Relations Act and statutory requirement such as EPF, SOCSO, EIS and Income Tax
One Goal Malaysia
e
Project Facilitator

Responsibilities:

Programme Implementation

  • Communicate WV’s identity, mission, vision, values and programming approach in ways that are contextually appropriate and clear
  • Establish and/or strengthen relationships with local partners in the communities to promote participation and ownership
  • Coordinate and facilitate training and capacity building workshops for the communities through local partners (e.g. District Health Office, master coaches, schools, community representative [JKKK] etc)
  • Mobilise local partners, children and communities and promote activate participation in the football and nutrition activities

Programme Monitoring, Reporting and Planning

  • Collaborate with team members in project planning, implementation, monitoring and reporting processes of all project activities for effective programme integration under the support and coaching of the Project Coordinator
  • Implement baseline, participatory monitoring and evaluation in the targeted communities
  • Facilitate and support local partners in conducting regular reflections with the communities to review progress, results and areas for improvement
  • Ensure proper tracking and reporting of progress and expenses in semi-annual and annual reports
  • Perform other related duties as required

Qualifications:

  • Sensitive to culture and agreeable to WVM’s core values
  • Fluency in English (oral & written)
  • Good financial knowledge and excel skills
  • Good planning and coordination skills
  • Good networking and collaboration/relationship building skills
  • Able to work independently as well as being a team player