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Careers with World Vision Malaysia

World Vision Malaysia is looking for passionate people committed to its work in helping children, families and communities find life in its fullness. As an international Christian humanitarian organisation, we seek committed Christians with a desire to follow our Lord in working with the poor and oppressed to promote human transformation, seek justice and bear witness to the good news of the Kingdom of God.

Positions listed here are open to Malaysian applicants only.

If you are interested in joining us, please send us your resume through the following methods:

Email: application_wvm@wvi.org

Post:
People & Culture Department
PO Box 8171, Kelana Jaya,
46783 Petaling Jaya, Selangor

Finance
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Finance Director

Responsibilities:

Programme Implementation

  • Prepare detailed financial reports
  • Provide financial advice and guidance to the management & CEO
  • Participate in strategic and financial planning for the organisation
  • Provide leadership and direction to Finance staff to ensure efficient use of human resources
  • Review all finance policy and ensure compliance of the policy
  • Research, prepare and submit the annual budget
  • Cash Flow Management: accurate cash flow analysis, USD monitoring & purchase, short term money market placement
  • Coordinate with People and Culture Department for monthly payroll
  • Respond to auditors’ comments concerning finances and operations and oversee required action to address deficiencies and ensure WVM accounts are properly audited by external auditors and submitted to the relevant authorities

Qualifications:

  • Qualified accountant to at least CIMA, ACCA, CPA or MIA level
  • Good working knowledge/fast learner of current accounting software systems
  • Excellent communication; both oral and written and excellent interpersonal skills
  • Proven report writing skills
  • Excellent Microsoft skills (Word, Excel, powerpoint)
  • Team Leader/Player
  • Ability to prioritise responsibilities under pressure and be self motivating
  • Personal Integrity and Confidentiality
  • Excellent time management skills
Support Services
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People & Culture Executive

Responsibilities:

Programme Implementation

  • Maintaining employee records, filling, leave system, preparing letter and monitoring all contracts' periods
  • Manage and assist in organisational related events and activities (ie. staff gathering)
  • Prepare on - boarding for new hires and conduct orientation programme
  • Payroll processing & administration (including statutory submission like EPF, SOCSO, PCB, liaising with respective statutory bodies with regards to payroll and Human Resource related matters.)
  • Maintain good relationship with all staff and Management
  • To perform other related duties as assigned from time to time

Qualifications:

  • Bachelor 's Degree in Human Resources
  • Strong analytical and problem-solving skills
  • Advanced proficiency in Microsoft Office (word, PowerPoint & Excel) applications
  • Good Spoken and written in English and Bahasa Malaysia
  • At least 2-3 years Human resource (HR) function working experience
International & Malaysian Programmes
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Programme Officers

Responsibilities:

  • Manage country (ies) portfolio or programmes and projects funded by World Vision Malaysia (WVM)
  • Provide technical support in design monitoring and evaluation (DME) of community development programmes to enhance quality and sustainability of the programmes
  • Manage relationships with field office staff, encouraging transparency and mutual understanding and application of quality assessment, design, monitoring and evaluation standards
  • Assist in coordinating the field office funding commitments of WVM's funded programme and projects
  • Support other departments' needs for information from WVM funded programmes and projects for collateral and proposals
  • Support other departments in their visits to the field through providing accurate information, reports, and pre-briefing it necessary
  • Represent WVM in external events and assit in promotional events, including 30-Hour Famine, Child sponsorship roadshows, church Engagement and marketing campaigns
  • Involve in the preparation and deployment of local emergency response

Qualifications:

  • Sensitive to culture and agreeable to WVM's core values
  • Fluency in English (Oral and Written) & Chinese will be preferable
  • Basic financial knowledge and excel skills
  • Good analytical and critical thinking skills
  • Good networking and collaboration/relationship building skills
  • Strong interpersonal and negotiation skills
  • Being able to work independently
  • Time Management and ability to manage complex multi-task within a limited time frame
Education Officer

Responsibilities:

  • Keep Christ central in our individual and corporate lives
  • Ensure effective and sustainable education projects design, aligned with international and national standards, contextualized for Malaysian Programmes implementation. This includes the development of new/existing model frameworks and interventions, training and resources required to support field implementation
  • Ensure strong design, monitoring and evaluation (DME) framework in education projects for effective monitoring and implementation
  • Provide support and guidance to field staff on the monitoring and implementation of education interventions in the communities
  • Capture best practices and lessons learnt to improve education models and interventions
  • Support International Programmes’ Regional Coordinators on technical input to National Offices
  • Support the establishment of a local HEA response team and to be deployed as a National Disaster Management Team (NDMT) staff in the event WVM respond to a local disaster response

Qualifications:

  • Bachelor’s degree in Education, Early Childhood Education, Special Need Education, Child Development or related field
  • Minimum 2 - 3 years of working experience in Education, Child Development or Community Development work preferred
  • Agreeable to World Vision Malaysia’s vision, mission and core value
  • Sensitive to the different cultures where we work in
  • Excellent knowledge on Education models, best practices, research and analysis skills
  • Strong learning ability on global relief, international development frameworks, practices and standards
  • Fluency in English and Bahasa Malaysia (oral & written)
  • Highly efficient in working as a team and deliver task according to deadlines
  • Ability to travel occasionally when needed
  • Strong community engagement and facilitation skills preferred
  • Knowledge on data analysis software, e.g. Epi Info, SPSS, Microsoft Access preferred
Malaysian Programmes Admin Coordinator

Responsibilities:

  • Coordinate and track budgets in Malaysian Programmes (MP)
  • Responsible for procurement, coordination and logistics for events and visits
  • Provide support to Malaysian Programmes field staff through coordination with support services in WVM
  • Coordinate support for local NGO and ensure accountability
  • Maintain Database of Records and Information
  • Create and monitor MP processes & guidelines
  • Review monthly reports – Finance, processes, and other office matters
  • Oversee General Administrative tasks; Office Assets and Security

Qualifications:

  • Degree in any field
  • 2-3 years relevant working experience
  • Good working knowledge of English and Bahasa Malaysia
  • Time Management and ability to manage complex multi-task within a limited time frame
Project Facilitator

Responsibilities:

Programme Implementation

  • Communicate WV’s identity, mission, vision, values and programming approach in ways that are contextually appropriate and clear
  • Establish and/or strengthen relationships with local partners in the communities to promote participation and ownership
  • Coordinate and facilitate training and capacity building workshops for the communities through local partners (e.g. District Health Office, master coaches, schools, community representative [JKKK] etc)
  • Mobilise local partners, children and communities and promote activate participation in the football and nutrition activities

Programme Monitoring, Reporting and Planning

  • Collaborate with team members in project planning, implementation, monitoring and reporting processes of all project activities for effective programme integration under the support and coaching of the Project Coordinator
  • Implement baseline, participatory monitoring and evaluation in the targeted communities
  • Facilitate and support local partners in conducting regular reflections with the communities to review progress, results and areas for improvement
  • Ensure proper tracking and reporting of progress and expenses in semi-annual and annual reports
  • Perform other related duties as required

Qualifications:

  • Sensitive to culture and agreeable to WVM’s core values
  • Fluency in English (oral & written)
  • Good financial knowledge and excel skills
  • Good planning and coordination skills
  • Good networking and collaboration/relationship building skills
  • Able to work independently as well as being a team player
Resource Development (Marketing)
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Senior Marketing Manager

Responsibilities:

  • Prepare annual marketing plan and monitor the annual plan to ensure objectives and targets are met
  • Track department budget and make recommendations on appropriate budgetary re-allocations and changes
  • Oversee the building and extension of corporate partners network
  • Conduct due diligence on potential corporate partners to safeguard WV’s public image and integrity
  • Conceptualise and present fresh initiatives that will help build new partnership opportunities and penetrate new corporate market segments
  • Oversee and guide marketing teams to ensure respective responsibilities and work assigned are carried out according to set procedures, objectives, and deadlines, as well as being in line with WV policies and standards
  • Oversee and advise on planning of key marketing campaigns
  • Identify talent/capacity gaps and make recommendations on appropriate training and measures to be taken for the development of team members

Qualifications:

  • Degree in Marketing or Business
  • Minimum 7 years work experience in marketing and sales
  • Experience in developing and leading successful marketing campaigns or programmes
  • Proven ability to build new business relationships and new territories
  • Experience in developing business opportunities within existing relationships
  • Experience in leading, managing and motivating teams
  • Good numerical, organisational and presentation skills
  • Understand fundraising sources and competition for funds
  • Knowledge of marketing and fundraising for local or international non-profit organisations
Corporate Engagement Manager

Responsibilities:

  • Conduct appropriate background research and due diligence on potential corporate partners, and middle/major donors to safeguard WV's public image and integrity
  • Build and expand partnerships with existing and potential corporate sponsors and middle/major donors through meetings, presentations and interaction
  • Strategise, conceptualise and present fresh initiatives that will yield new revenue opportunities and build new corporate market segments
  • Lead and oversee all conceptualisation, planning, roll-out and optimal usage of marketing tools targeted for corporate and middle/major donors (ie. MMD catalogues and eDM matters, etc) and its target groups
  • Prepare reports regularly on status and outcomes of corporate initiatives and funding
  • Organise, coordinate and execute planned programmes in accordance to identified strategies & activities and within the desired time frame
  • Securing sponsors and corporate funding for WVM's events

Qualifications:

  • Degree in Marketing or Business
  • Minimum 7 years work experience in marketing and sales
  • Experience in developing and leading successful marketing campaigns or programmes
  • Proven ability to build new business relationships and new territories
  • Experience in developing business opportunities within existing relationships
  • Experience in leading, managing and motivating teams
  • Good numerical, organisational and presentation skills
  • Understand fundraising sources and competition for funds
  • Knowledge of marketing and fundraising for local or international non-profit organisations
Corporate Engagement Executive

Responsibilities:

  • Explore new market and business opportunities, and to execute strategy to engage new potential donor
  • Manage and build relationship with the current middle and major donor, maintaining donor's engagement and loyalty
  • Manage day-to-day work and keeps department informed of relevant project undertaken, the decision made, actions taken, issues encountered
  • Solicit feedback on key deliverables from donors and report to ensure continual improvement
  • Prepare and deliver concise, and clear executive level presentations when needed for corporate use
  • Maintain a consistent pipeline of reviews to achieve quarterly goals
  • Analyse and understand the existing donor data for conversion of donors to middle and major donors
  • Provide updates on key deliverables and produce weekly or monthly reporting requirements

Qualifications:

  • Degree or diploma in Marketing or Business Management
  • Excellent communication, interpersonal and presentation skills
  • Good negotiation, sales and marketing skills
  • Innovative problem solver and high level of attention to detail
  • Ability to work under pressure and meet tight deadlines
  • Possess valid driving license
  • Basic understanding of Chinese an added advantage
  • Minimum 2 years working experience in related field
Event Executive

Responsibilities:

  • Provide support in general planning, coordinate and execute yearly theme for fund raising campaigns/road shows/events, including liaising with partners, corporate sponsors, volunteers, contractors and other third party agencies which include securing of malls and non-mall venues for road shows
  • Assisting and executing fund raising campaigns, events, special projects and any other strategies, and submitting timely reports for every initiative
  • Identify, collate, upkeep and expand database of existing and potential WV partners, sponsors, donors and new guests in relation to various World Vision Malaysia's (WVM) events, projects and campaigns
  • Build relationship and partnership with malls / current and potential partners to foster relationship and accurately communicate WVM's vision, values and mission to target groups to uphold the image and values of WVM
  • Work closely with celebrity engagement, church engagement, and Volunteer Management to build, synergise and coordinate for all events and monthly road shows
  • Perform due diligence on potential partners to safeguard WV’s public image and integrity prior to any CSR collaboration
  • Ensure all activities related to Child Sponsorship campaign and other fund raising activities are in line, and consistent with WV’s vision, mission and core values, as well as on-going external promotional activities

Qualifications:

  • BSc Events Management/related field
  • Excellent communication, interpersonal and presentation skills
  • Excellent organisation skills and the ability to multi-task
  • Good negotiation, sales and marketing skills
  • Innovative problem solver and high level of attention to detail
  • Ability to work under pressure and meet tight deadlines
  • Possess valid driving license
Public Engagement
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Faith & Church Manager

Responsibilities:

  • Source and liaise with partnership on World Vision Malaysia (WVM) theological articles that articulate a uniquely Christian humanitarian perspective that is grounded in the gospel narrative
  • Facilitate spiritual formation of staff initiatives
  • Implement strategic engagement with churches
  • Facilitate Integration of Christian identity initiatives in WVM Departments
  • Engage supporters and churches for child well-being through strategic articulation and implementation of World Vision's Christian humanitarian approach to community development, emergency relief, and advocacy
  • Reinforce World Vision's Christian identity, foundations, and witness through integration of core documents, guidelines, and policies at Board, Management, staff and programmatic levels in a Support office capacity
  • Foster interfaith cooperation and collaboration for child well - being through workshops, seminars, field visits, and dialogue platforms with Malaysian Church and other faith-based entities
  • Contribute towards children experiencing the love of God and their neighbours through departmental collaboration on the intentional and holistic implementation of the Child Well-Being Aspirations at Programmatic level in respective ADPs/CDPs
  • Facilitate prayer by staff, churches, and partners through implementation of strategic prayer-based programmes internally (Weekly prayer/Daily discernment/partnership annual day of prayer) and externally (quarterly prayer newsletter/church-led prayer meetings for WVM)

Qualifications:

  • Bachelor Degree or Masters in Divinity / Christian Studies / International Community Development
  • Preferably with a minimum of 2 years working experience in ecumenical initiatives
  • Mature in thinking and the Christian faith
  • Sensitive to the different cultures where we work in
  • Ability to foster meaningful and dynamic relationships with national church leaders, Christian practitioners, and other faith-based organisations
  • Ability to articulate and connect humanitarian issues with the Christian faith – grounded in Biblical and Systematic Theology
  • Fluency in English (oral & written)
  • Good project management skills
Donor Relations
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Donor Care Executive

Responsibilities:

  • Respond to queries from child sponsor/donors/public made via telephone, emails, snail mails, faxes, app messaging, text messaging and face to face contact
  • Build rapport which child sponsors/donors/public and serve them well to retain their loyalty and interest and to encourage sponsors to consider sponsoring additional children or encouraging others to sponsor children
  • Encourage sponsors/donors continue to see and appreciate the value of our work through retention initiatives
  • Be sensitive to sponsors / donors needs and pray with them when appropriate
  • Liaise with child sponsors /donors with regards to remittance of sponsorship contributions/donations
  • Update sponsors and donors on their sponsored children child/children's status and the various community development projects
  • Encourage to build an enriching friendship with their sponsored child by writing letters, sending small gifts, participating in group sponsor's visit/individual visits
  • Educate and advocate who World Vision is and what we do
  • Data entry and update of sponsor's information into systems
  • Backup managing and sorting email account
  • Lead/support through organisation wide events

Qualifications:

  • Minimum SPM with 2 years relevant working experience
  • Computer literate
  • Good communication and interpersonal skill
  • Good command of spoken and written English and/or Mandarin
  • Positive attitude, good team player, and able to work under pressure