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Child Protection Policy

World Vision Malaysia upholds children’s rights to survival, development, protection and participation as set out in the United Nations Convention on the Rights of the Child.

Every person who shares in the work of World Vision Malaysia – including staff, volunteers, contractors, and supporters – also shares in the responsibility to take every precaution to protect the children and families we serve.

Why should you protect your sponsored child's information and privacy?

We consider the children we work with our partners. Therefore, it is our imperative to ensure that children and their families are protected from both physical and emotional abuse; we take careful measures to safeguard their privacy from being invaded. With this in mind, we advise all of our child sponsors to adhere to our child protection policy when using our services to support children and families in need.

We are not just concerned with protecting the privacy and safety of children and their families, but of child sponsors as well. By following our child protection policy, sponsors will also be able to protect their own private information from being used to affect them and their sponsored children.

 

Statement of responsibility

World Vision Malaysia upholds children’s rights to survival, development, protection and participation as set out in the United Nations Convention on the Rights of the Child (1989), Article 19.

Every person who shares in the work of World Vision Malaysia – including staff, volunteers, contractors, and supporters – also shares in the responsibility to take every precaution to protect the children and families we serve.

 

Child Security

Children have the right to be completely protected from the fear or any potential abuse (either physical or emotional) resulting from inappropriate contact by a sponsor or other persons.

As such, World Vision discourages direct, unmonitored communication with your sponsored child or family without World Vision’s knowledge. This includes telephone calls, emails, social media communication or unplanned visits to see your sponsored child.

Your privacy and security are equally important to us, and sponsored children and families are discouraged from contacting you without World Vision’s knowledge as well. This is to protect you from being solicited to meet needs beyond your commitment as a sponsor. Please report to World Vision immediately if you receive such contact.

 

Child Privacy

We take potential misuse of child photographs on the web very seriously. Children and their families must be assured that World Vision is protecting the integrity of the information about themselves that they've given to us, including photographs. Privacy also demands that children, their families and communities be shielded from any potential inappropriate contact from sponsors or other persons.

Please protect your sponsored child’s privacy by taking steps to prevent others from downloading, copying, or replicating photos and videos you share on digital media. One step you can take is to watermark your photos before sharing them online.

 

Child Dignity

The lives of children, their families, and members of their community should be represented with accuracy and dignity. We consider the children we work with as our partners, working with us to help bring holistic transformation to communities living in poverty and transforming the hearts of beneficiaries and donors alike. We seek the full, informed consent of parents, guardians, and/or community leaders for a child's participation in our child sponsorship programme.

Please ensure that photos and videos shared by you are appropriate and your sponsored child is adequately clothed and portrayed with dignity.

 

Sharing information online

As you browse through the website, you will notice that we release only limited information about the children. We do not give family names, village names, or other information that will reveal the exact location of sponsored children (i.e. no tagging of exact locations; this includes disabling or removing geo-tags). Sharing such personal information can threaten the privacy and safety of children and their families. We require that you do the same if you are sharing your sponsorship story online.

Please DO NOT reveal this information online:

  • your sponsored child's surname and sponsorship ID number
  • surnames of your sponsored child's parents
  • your sponsored child's address or school name and address
  • your sponsored child's community/village name
  • your sponsored child's height and weight, specific medical conditions or disabilities
  • your sponsored child's religion

Below is information you can share online:

  • Child's first name, gender, age
  • Country and ADP name
  • Child's hobbies,  chores, school grade level
  • Child's general health status (excluding sensitive details)
  • Parents' first names and occupation

 

Contact Us

We appreciate your support and understanding in protecting the privacy and safety of your sponsored child. Please contact us at admin@worldvision.com.my or call us at +603 7880 6414 directly.