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About Child Sponsorshipe​​

Is Child Sponsorship an effective way to help?

YES! Child Sponsorship transforms whole communities through an integrated Area Development Programme and provides the most direct, personal link between sponsors and the sponsored. To improve the lives of children, it is necessary to address the needs of the community in which the children reside. By combining the monthly contributions of child sponsors, World Vision is able to provide the assistance the community needs most. The end result is a self-sustaining community that is free from the crutches of long-term aid and hand-outs.

 

How does my sponsorship help my sponsored child?

Contributions from child sponsors are pooled together to be invested in long-term development programmes that will give your sponsored child(ren), his/her family and community a brighter future. World Vision works to develop the following in the communities:

  • Clean water & sanitation
  • Health care
  • Food & Agriculture
  • Education
  • Economic Development
 

How do I sign-up?

It's really simple:

a. Sign-up online (sign-up here)

b. Download the Child Sponsorship form complete it, submit via fax, email or post it back to us. An auto-reply will be sent to you once the online sign-up form goes through. Upon receiving your first contribution, you will receive the child sponsorship kit within 2-3 weeks.

 

How long does my sponsorship last?

As a sponsor, the duration of your sponsorship depends very much on your personal conviction and preference. Your sponsorship may last a couple of years or the entire duration of the community’s development. The goal of sponsorship is to bring your child and his/her community to health and self reliance so that they can face the future confidently. Typically, our work within the community lasts between 15 – 20 years.

 

What happens if I need to discontinue my sponsorship?

We would be sorry to see you go but if you absolutely have to cancel your sponsorship pre-maturely, please inform us so that we can assign a new sponsor to your sponsored child.

 

Can I choose the child I want to sponsor?

Yes, you may choose based on 3 criteria, namely the country, gender and age range.

 

In the past, we couldn’t choose a child, but now it is allowed. Have your principles and values changed?

Every child is important and should have an equal opportunity to be sponsored. In a recent survey with existing child sponsors, many expressed an interest to learn more about a child before deciding to sponsor. So we've decided to meet this need on our updated website.

As a child-focused organisation, World Vision’s goal has always been, and continues to be, the sustained well-being of children within their families and communities, especially the most vulnerable. We firmly believe that every child deserves a life free from the obstacles of poverty, and this is reflected in our vision statement:

Our vision for every child, life in all its fullness.

Our prayer for every heart, the will to make it so.

 

Can I sponsor a child from a country not listed?

No, because every World Vision office supports projects in different countries. This allows us to spread our resources and help people in about 100 countries worldwide. World Vision Malaysia supports children in Cambodia, China, India, Indonesia, Laos, Lebanon, Lesotho, Mongolia, Myanmar, Philippines, South Africa, Sri Lanka, Thailand and Vietnam.

 

I don’t see my preferred country listed in the sign-up form

This means that: (i) we currently do not have children available for sponsorship from that particular country or (ii) that WVM does not support a project in that country. It is our hope that you would consider sponsoring a child from a country that is currently listed.

 

Can I sponsor a Malaysian child?

At the moment, World Vision's Child Sponsorship Programme is not implemented in Malaysia. However, as of 2012, World Vision Malaysia has partnered Pusat Kebajikan Good Shepherd on a local transformational project in the sub-district Tulid in the district of Keningau, Sabah. The objective is to empower and build the indigenous community in that area in terms of capability and skills so that they can build a sustainable future for the long term. We are studying the possibility of adopting a variant of the Child Sponsorship Programme to local communities. However, there are various aspects we have to look into and it is not a step that we undertake lightly.

 

Can I sponsor more than one child?

Most definitely! There is no limit to how many lives you would like to touch and transform. Once you click on "Sponsor <Child's Name>, the child will be added to your checkout. Thereafter, another child's photo and details will appear. You can click on "Sponsor <Child's Name>" to sponsor this child or use the left/right arrow button to proceed to the next child's details.

 

Am I the only sponsor to my sponsored child?

Yes. Each sponsor is assigned one child. You may want to share your sponsorship with a friend or a group of friends. In which case, you can sign-up as “May Ling and friends” or “Mr & Mrs Selva”.

 

If I want to sponsor a child but can’t do so right now, can you reserve the child for me? Why are we not allowed to reserve children?

No, we are unable to reserve a child for you. Reserving and monitoring a child’s availability is labour-intensive. You may sponsor a child immediately through our website.

 

I want to sponsor a few children from the same community. How do I do that?

The website will state the area the child lives in. You can search by using the left/right arrow button to proceed to the next child’s details. Keep going until you find another child from the area you prefer.

 

If I wish to sponsor a child and add one to my checkout cart, but leave the page, how long will it be until the child is available for sponsorship to the public again?

The child will be available for sponsorship again after one hour.

 

Why is there no translation for the Child Greeting Video? I can’t understand what the child is saying.

The Child Greeting Video helps you to get a more authentic perspective of a child, which includes the language they speak.

Moreover, translating Child Greeting Video will incur extra costs. In addition, there is a large number of Child Greeting Video.

 
Payment & Finances e​​

How do I pay?

There are 4 methods:

1. Credit cards are the preferred choice. Transactions are conducted on the 10th or 20th of every month.

2. Online Banking – FPX (made via World Vision Malaysia website). Available for Affin Bank, AmBank, CIMB, Hong Leong, Maybank, Public Bank or RHB accounts. To avoid duplication, please do not email your online confirmation to us once your transaction is successful.

3. Direct bank-in/internet banking  This includes cheques, cash deposit machines, ATM transfer, counter or online banking. Important note: Upon every transaction, kindly fax/email the bank-in slip with your name, contact number and sponsor ID.

 - If we do not receive your transaction slip, we will not know that you have made a contribution and will have to designate the transaction as an anonymous donation.

  - Name: World Vision Malaysia Berhad | Account: Maybank | Account number: 5146 0013 9710 (Please do not bank money for the 30-Hour Famine into this account)

4. Cheques/Wang Pos Payable to World Vision Malaysia Berhad. Write your sponsor identification number and name behind every cheque/wang pos sent.
 

Why pay via credit card?

World Vision encourages the use of credit cards because it is:
 
• Efficient – Processing credit card transactions are less time-consuming and labour intensive and it helps us reduce our administrative cost.
• Convenient – Sponsors are spared the hassle of writing cheques/ purchasing postal order and mailing it to us. Due to the high volume of transactions, we have successfully negotiated a discount in bank charges so you can save effort, time and money!
 

How secure are the credit card transactions?

The security of our sponsors’ information is extremely important to us, and we take stringent measures to safeguard credit card information in our due care. Please refer to our Privacy and Security Policy. You have the right to dispute any transaction that is unauthorised if there are any stated on your credit card statement.
 

Is there a cancellation or refund policy?

If you have made an error about contributing to World Vision Malaysia, we will honor your request for a refund made within 30 days of your donation. All requests must be accompanied by proof of payment. To request a refund, e-mail us at admin@worldvision.com.my or call us at 03-7880 6414.
 

Are my donations to programmes run by World Vision Malaysia tax deductible?

Unfortunately your donations are not tax deductible as our funds are primarily channelled overseas to help children living in the poorest areas of the world. To be eligible for tax exempt status, a high proportion of the funds must benefit Malaysians.
 

How much of my contribution reaches the child?

World Vision Malaysia has pledged not to use more than 20% of all donated funds on administrative and overhead costs. Download our latest Annual Review. You can help us reduce administrative costs by opting for electronic mails and paying via credit cards.
 

Does my money go straight to the child?

No, your contribution is pooled together with other sponsors to implement long-term, community-wide changes that help break the vicious cycle of poverty. Direct monetary aid would make the child and his family dependant on receiving external aid. The beauty of child sponsorship is that you are making a real difference in a child’s life and that of his/her family and community as well.
 

Why are the rates for children from non-Asian countries more expensive?

Children from non-Asian countries are children from our programmes in South Africa, Lesotho and Lebanon. Given the high incidences of HIV/AIDS in Africa, all our African Area Development Programmes (South Africa and Lesotho) have built-in HIV/AIDS programmes aimed at creating awareness and helping those impacted by the disease. As for Lebanon, decades of war and instability have resulted in higher security and programme implementation costs, which has made it necessary for us to implement a higher sponsorship rate.
 
 
Communication with Sponsored Child e​​

Will I receive updates on my sponsored child?

Yes, you will receive the following each year:

1. Annual Progress Reports (between July to December) with updates on your child’s progress, accompanied by a current photograph of him/her.

2. Child Sponsors’ Newsletters with local and international news on World Vision.

3. Annual Review which contains summaries of the work being done in all the projects that we support.
 

How do I get to know my sponsored child?

We encourage you to build an enriching friendship with your sponsored child by writing letters, sending small gifts, participating in sponsors' visits. Click here to find out more
 

Where should I send my letters/gifts?

1. Correspondence in English

Send these to the World Vision national office of your sponsored child’s country listed in ‘My Letter and Gift Guide’ that was sent to you in the Welcome Kit. The World Vision national office staff will translate and deliver it to your sponsored child.

2. Correspondence in Chinese/Malay

Fax/email us your letter, we will translate and forward it back to you. Send these to the World Vision national office of your sponsored child’s country listed in ‘My Letter and Gift Guide’ that was sent to you in the Welcome Kit. The World Vision national office staff will translate and deliver it to your sponsored child.

If your sponsored child is from China, Chinese letters can be sent directly to World Vision China.

Please note that your letters/gifts will take time to arrive at its final destination as most of the children live in far-flung communities that do not have postal services and WV staff have to travel great distances to bring them their letters/gifts.
 

How long will it take for my sponsored child to respond?

It may take 2 - 3 months before you receive a response from your sponsored child. This is because time is needed for translation and delivery. We ask for your patience and understanding.