Do you have a question for us? Read through our list of frequently asked questions or contact us to find out more.
When you sponsor a child, you are making a commitment to support not only the child but also their community. Your sponsorship contribution does not go directly to the child and family; it will be pooled together with other sponsors’ contributions to facilitate long-term, holistic development work that breaks the vicious cycle of poverty. The child is also an ambassador for their community, giving you an opportunity to be more personally connected to the work we do.
To improve the lives of children, it is necessary to start by addressing the most pressing needs of the community in which the children reside. As the community improves, adults will have the opportunity to improve their lives and be more able to care for the children.
Contributions from child sponsors are pooled together to be invested in long-term development programmes that will give your sponsored child(ren), their family and community a brighter future. World Vision works to develop and improve the following in the communities we serve:
It's really simple and you can sign up online (here)
An auto-reply email will be sent to you once the online sign-up form goes through. Once we receive your first child sponsorship contribution, you will receive a welcome pack within 2-3 weeks (digital copy).
The duration of your sponsorship depends on your personal conviction and preference. Your sponsorship may last a few years or the entire duration of the community’s development, typically 10-15 years. A child may remain sponsored up to age 21.
The goal of child sponsorship is to bring your child and their community to health and self-reliance so that they can face the future confidently. We hope you can continue your sponsorship until the work is completed so that you can witness the transformation made possible by your support.
World Vision’s Child Sponsorship Programme is possible because parents/guardians allow their children to take part in the programme. However, there are times when World Vision has to remove a child from the programme. Possible reasons include:
If your sponsored child is no longer in the programme for these or any other reason, we will ensure that you’re informed as soon as possible.
We understand that circumstances can make it difficult for sponsors to keep a monthly commitment, and that many may not be able to provide monthly support indefinitely. If you have to cancel your sponsorship, please inform us and we will arrange for a new sponsor for your sponsored child. Alternatively, you could encourage a friend or family member to continue the sponsorship commitment.
Yes, you may choose based on four criteria, namely their country, gender, age and birth month.
Unfortunately, this is not possible because every World Vision office supports projects in different countries. This allows us to spread our resources and help people in about 100 countries worldwide. World Vision Malaysia supports children and their communities in Bangladesh, Cambodia, China, Democratic Republic of Congo, Indonesia, Lebanon, Lesotho, Mongolia, Myanmar, Nepal, Philippines, Sri Lanka, and Vietnam.
If this happens, it would mean that: (i) we currently do not have children available for sponsorship from that particular country or (ii) that World Vision Malaysia does not support a project in that country. It is our hope that you would consider sponsoring a child from a country that is currently listed.
World Vision’s Child Sponsorship Programme is not implemented in Malaysia.
If you would like to support Malaysian children, we encourage you to consider supporting our Malaysia Assistance Fund. World Vision Malaysia, with the assistance from local partners, run Community Development Programmes in Mukim Tulid and Tatalaan, Sabah. Our goal is to empower the indigenous community in terms of capability and skills so that they can build a sustainable future for the long term.
Most definitely! There is no limit to how many lives you can touch and transform. Once you click on “Become My Sponsor", the child will be added to “My Giving”. Thereafter, another child's photo and details will appear. You can click on “Become My Sponsor” to sponsor this child too or use the left/right arrow buttons to proceed to the next child's details.
Yes. Each child is assigned to one sponsor. You may share your sponsorship with a friend or a group of friends. In which case, you can sign up as “May Ling & friends” or “Mr & Mrs Selva”.
The website will state the area the child lives in. You can search by using the left/right arrow buttons to proceed to the next child’s details. Keep going until you find another child from the same community/area of your preference.
The child will be available for sponsorship again after three hours.
The Child Greeting Video helps you to get a more authentic perspective of a child, which includes the language they speak. Moreover, it would be costly and time-consuming to translate every Child Greeting Video, thus impacting our limited resources.
Please note that Child Greeting Videos are not available from China due to their government policies.
Yes, you may leave us a message at:
English language
Chinese language
(Only available Monday to Friday, 9am to 5.30pm)
Yes, you will receive the following each year:
We encourage you to build an enriching friendship with your sponsored child by writing letters, sending small gifts and participating in sponsors' visits to his/her community. Click here to find out more.
If your letter is written in English
Send these to the World Vision National Office in your sponsored child’s country. Addresses can be found here. The World Vision National Office staff will translate it to the native language (if necessary), and deliver it to your sponsored child. You can also send e-Letters via the My World Vision web portal.
If your letter is written in Chinese/Malay
Email us your letter at admin@worldvision.com.my and we will translate it to English before sending it to the World Vision National Office in your sponsored child’s country. You can also send e-Letters via the My World Vision web portal.
If your sponsored child is from China, letters written in Chinese can be sent directly to World Vision China.
Please note that your letters will take time to arrive at their final destinations as most of the children live in far-flung communities that do not have postal services and World Vision staff has to travel great distances to bring them their letters.
To send a gift, you can send it directly to the World Vision National Office in your sponsored child’s country. Addresses can be found here.
If you are attaching a letter with your gift, and the letter is written in Chinese/Malay, you can email us your letter at admin@worldvision.com.my and we will translate it to English for you. Then, we will email the translation back to you so that you can send an English letter along with your gift.
If your sponsored child is from China, letters written in Chinese can be sent with your gift directly to World Vision China.
Please note that your gifts will take time to arrive at their final destinations as most of the children live in far-flung communities that do not have postal services and World Vision staff has to travel great distances to bring them their gifts.
It may take up to six months before you receive a response from your sponsored child.
World Vision works in various impoverished areas, most of which are remote and lack postal services. Letters must be physically delivered. Your sponsored child will most likely communicate in their native language, and World Vision will have to translate both your letter and the child’s reply. We thank you for your patience and understanding.
Due to the remote locations, you may send letters about three to four times a year. The best times to write are during your sponsored child’s birthday and Christmas.
However, please note that it normally takes up to six months to process one letter, from the time you send to receiving your sponsored child’s reply.
If your sponsored child is unable to write, he or she will be guided by their parents/guardian and our field staff. The child may just surprise you with a drawing!
We don’t encourage connecting with your sponsored child through social media.
While we encourage you to communicate and connect with your sponsored child, doing it through social networking sites such as Facebook, Instagram or Twitter poses a number of problems:
If you are contacted by your sponsored child through a social media site, kindly do not respond. Call us at (603) 7800 0899 immediately and we will follow up on the matter. For more information on how you can keep your sponsored child safe online, please read our Safeguarding Policy.
There are five methods and you can view your options here.
World Vision encourages the use of credit cards because it is:
The security of our sponsors’ information is extremely important to us, and we take stringent measures to safeguard credit card information in our care. Please refer to our Privacy Policy for details. You have the right to dispute any unauthorised transaction stated on your credit card statement.
If you have made an error in contributing to World Vision Malaysia, we will honour your request for a refund made within 30 days of your donation. All requests must be accompanied by proof of payment. To request a refund, email us at admin@worldvision.com.my or call us at (603) 7800 0899.
Donations to World Vision Malaysia are not tax deductible. Most of the funds collected are channelled to children in various countries outside Malaysia. Therefore, for now, this makes us ineligible to obtain the tax status which allows your donation to be tax deductible.
Our commitment is to keep our administration and overhead costs below 20%. We have been keeping to this standard since we started operations in 1997. Expenses include costs of donor care, administration, fundraising and awareness building. You can download our latest Annual Review to learn more.
Some of the aspects that determine the use of sponsorship contributions are infrastructure, traditions and culture, natural resources, and a community’s development phase. Depending on the level of necessity and chronology of development, funds will be channelled to develop different areas at varying amounts and at different stages.
Our accounts are audited by an external accounting firm and are available to sponsors and donors on request. Annual reviews are sent to all sponsors. You may also participate in World Vision-organised group visits to your sponsored child’s community to learn more about the development programmes being carried out.
No. Your contribution is pooled together with other sponsors’ contributions to facilitate long-term, holistic development work in your sponsored child’s community, breaking the vicious cycle of poverty. Simply giving money to your child and his/her family would make them dependent on external aid. Child sponsorship lets you make a real difference in a child’s life and that of his/her family. The child is also an ambassador for their community, giving you an opportunity to be more personally connected to the work we do.
By creating an account on the My World Vision portal, you can:
If you are a child sponsor, you will also be able to:
Click here. Enter your username, click ‘Submit’ and a confirmation notice will be sent to your registered email address to reset your password.
When you create a My World Vision account, we will sync your online account with your past records. Sometimes, we need to manually resolve issues caused by conflicting information. If you have recently created a My World Vision account, please allow up to 5 working days for your sponsored child(ren)’s information and/or contribution activity to display in your account.
Note: If your account information is not displaying after 5 working days, please call (603) 7800 0899 or email us at my_worldvision@wvi.org for assistance.
Yes, both child sponsors and donors (non-child sponsors) can create an account on the My World Vision portal. Donors will get to manage contribution activity, make subsequent contributions, update their personal details, and view receipts and annual statements.
Not yet a sponsor?
It means a lot to a child struggling with poverty to know that someone far away cares for them. When you decide to sponsor a child, your financial support will help that child and his/her community to break the cycle of poverty and be self-sustaining. Your prayers and words of encouragement are another way you can create a real and lasting difference in the life of a child.
Please consider becoming a sponsor today. You can change lives forever! Click here to sign up as a child sponsor and create a My World Vision account to begin your meaningful journey.
The Child Greeting Video helps you to get a more authentic perspective of a child, which includes the language they speak. Moreover, it would be costly and time-consuming to translate every Child Greeting Video, thus impacting our limited resources.
Please note that Child Greeting Videos are not available from China due to their government policies.
Chosen invites you to put the power of choice in the child’s hands, instead of following the usual method of allowing a sponsor to choose their sponsored child. It sets the tone from the start that children can (and should) be able to make choices in life, and that they have the power to choose what their life can become. Chosen allows children to contribute to the decision-making process, giving them ownership over their own lives.
Chosen is not a ‘different’ child sponsorship model – the only thing changing is how the sponsor-and-child relationship begins. Currently, sponsors are asked to choose a child to sponsor. With Chosen, sponsors send their photo to a community where children choose them to be their sponsors. It flips the choosing dynamic and gives children more ownership in the choice of who their sponsor will be. World Vision's community-empowering sponsorship development model, which has proven effective, remains unchanged.
One important way to empower children is to give them space to develop their own opinions and act on their thoughts and preferences. Through Chosen, children can select their own sponsor. This is one of the many ways World Vision is working to empower children as part of our child-focused approach to transforming communities.
Chosen is a new invitation to child sponsorship where a child chooses his/her sponsor. You (the sponsor) can sign up to be chosen whenever there is an upcoming Choosing Event. Your name and photo will then be sent to a community where World Vision works and a child from that community will make their choice. Once the choice is made, you will receive a photo of the child and a letter from the child explaining why you were chosen. As always, we encourage you to build a friendship with your sponsored child through letters or e-letters.
A Choosing Event is where the children will make their choice from a selection of potential sponsors’ photos. When you have been chosen, your sponsored child will write a letter to you sharing why they picked you out of the entire selection.
Children participating in Chosen will be in the age range of 0 to 13 years old. If a child is too young to make their own choice, the child's parent(s) will assist. In doing so, the power of choice is still given to the child and their family in an honourable way.
Yes, everyone will be chosen. There is no lack of children in need of sponsorship and World Vision has operational procedures in place to ensure that all who sign up to participate will be chosen.
Yes, each participating child chooses only one (1) sponsor. For World Vision’s child sponsorship programmes, a child is matched to a single sponsor to create a unique and meaningful relationship.
However, as a child sponsor, you may sponsor up to three (3) children per Choosing Event. You will then be chosen by different children.
When you sign up to be chosen as a sponsor, your full name and photo are sent to the community. Sometimes, it may be necessary to display an ID number on the photo to ensure an accurate match is made. Otherwise, no other information is displayed or passed on to the children.
When a child chooses you, we will inform you via email. So keep an eye on your email inbox and gather your family before opening the email! It’s a special moment worth sharing.
Once you have received the announcement email, visit the My World Vision portal to find a letter from your sponsored child explaining why they chose you as well as view photos, videos and find out more about your sponsored child’s community.
In the weeks that follow, we’ll also be sending a Welcome Kit with information about your sponsored child, their community and ways to connect with them. You will receive an e-copy within 9 working days.
When uploading your photo, please keep in mind cultural sensitivities and appropriate considerations including:
Thank you for joining us in the safeguarding and protection of the world’s most vulnerable children.
You can upload a photo of yourself. Alternatively, you may include family and friends who are sharing the sponsorship. Please ensure you have everyone’s permission for their photo to be used in this way.
Choose a close-up photo (portrait) of people’s head and shoulders, with faces clearly captured. A neutral background is ideal and good lighting is key. Kindly ensure that your photo’s layout is portrait and not landscape.
IMPORTANT: By signing up for Chosen, you consent to your name and photo being used by World Vision for Chosen activities and related communications. Your acknowledgment and consent will be required during the sign-up process.
Upon sign-up, your details will be requested to facilitate the registration. At the time, we will also ask you to upload your photo as part of the sign-up process. Your contribution will start upon successful completion of the checkout process (RM85/monthly). Recurring contributions will be scheduled on the 7th or 17th or 27th according to your preferred contribution frequency (monthly, quarterly, half-yearly or annually).
Once you have signed up for Chosen, we will send your photo, name to the relevant World Vision field office (located in your future sponsored child’s country). There, World Vision field staff will print and display your photo along with your name at the Choosing Event. Sometimes, it may be necessary to display an ID number on the photo to ensure an accurate match is made. Once you have been chosen, your sponsored child will be able to keep and cherish your photo for themselves.
In the future, your name and photo may appear in images and/or videos used for Chosen-related activities and communications, including social media, digital and print media.
IMPORTANT: By signing up for Chosen, you consent to your name and photo being used by World Vision for Chosen activities and related communications. Your acknowledgment and consent will be required during the sign-up process.
Yes, Chosen is a wonderful way to make an impact in the lives of vulnerable children. At the moment, you may sign up to be chosen by up to three (3) children per Choosing Event.
You only need to upload one photo. At the Choosing Event, multiple copies of your photo will be displayed, and a different child will each choose one. You will receive a photo and personal letter from every child who has chosen you to be their sponsor.
Yes, you definitely can. For any registrants below 18 years old (according to date of birth at the time of sign-up), a parent/guardian’s consent and information will be required.
The World Vision Global 6K for Water is open to Malaysians, Malaysia PR holders as well as foreigners with a valid working permit. It is suitable for all ages but anyone under the age of 18 must seek parental or guardian consent before they register. Participants under 15 years of age must also be accompanied by a parent or guardian at all times.
For the 3.5KM category, registration is RM39.99 for Super Early Bird, RM49.99 for Early Bird, and RM59.99 for Normal. For the 7KM category, registration is RM49.99 for Super Early Bird, RM59.99 for Early Bird, and RM69.99 for Normal. Participants will get an Ultron run jersey, finisher medal, run bib, e-certificate, personal accident insurance and light refreshments.
The deadline for registration will be 16 May 2025. However, World Vision reserves the right to close entries before the deadline without any notice or when the quota for the Run is met.
Yes, each participant needs to register individually. You must complete the registration for one participant through the JomRun app or website before proceeding with the registration for the next.
Once your donation is completed, you will receive a confirmation email containing your e-ticket. If you registered via the JomRun app, you can also find your e-ticket under Me > E-tickets in the app. When collecting your Runner’s Kit, please present your e-ticket along with a valid identity document (Identity Card or passport).
Unfortunately, once the registration form has been duly processed, it is NON-TRANSFERABLE, NON-REFUNDABLE and NON-DEFERRABLE. Completion and submission of the registration form and donation represent the participant’s agreement to abide by the terms and conditions of the World Vision Global 6K for Water.
JomRun is a one-stop solutions provider for various running and sports events, helping to streamline the registration process. In addition, you can easily view your e-ticket and e-certificate, and track your registration progress in real-time.
You must come and pick up your Runner’s Kit in person at:
Venue: Decathlon Sri Damansara
Date: 17 May 2025
Time: 11am to 6pm
If you are unable to collect your Runner’s Kit, kindly contact us at hello@jomrun.com (with the subject line "Runner's Kit Collection Global 6K for Water") to make alternative arrangements. All Runner’s Kits without special arrangement and not collected during the stipulated collection dates will be deemed as unwanted.
Yes, you can still run anywhere, anytime to advocate for global water issues! However, you must participate in the Run at the Kepong Metropolitan Park on the actual day to be eligible for the finisher medal. You must still collect your Runner’s Kit at the designated date and time.
The donation will go to our Advocacy Fund, enabling World Vision to work with local partners to improve water, sanitation, and hygiene in vulnerable communities. This includes forming water management committees, providing sanitation training, and conducting awareness campaigns on safe water practices. The funds will also provide hygiene kits, install water purifiers in schools, and organise cleaning campaigns and improve waste management. Additionally, World Vision will improve water access by upgrading wells and introducing sustainable water management practices, ensuring long-term solutions to clean water and sanitation issues while helping communities become more resilient. This will provide longer-term support for communities.
The Giving Catalogue allows Malaysians to improve the lives of children, their families and communities by giving impactful and sustainable gifts - clean water, health & nutrition, education, livelihoods and child protection.
World Vision Malaysia supports and funds projects in several countries through various means, the main one being our Child Sponsorship Programme.
However, for some countries, funds raised through the Child Sponsorship Programme are insufficient to support transformational and development projects. As such, alternative ways of raising funds are explored – for example, the Giving Catalogue.
Giving Catalogue has replaced the previous Gifts of Hope.
Meeting the basic needs of a child is more than just giving tangible items. It is also important to equip them, their families, and communities with the skills and knowledge to make lasting changes. By giving towards our community funds, you will equip whole communities on top of providing them with the tangible items needed to thrive. For instance, by giving a gift of education, you will help us build libraries, provide learning resources and equip parents to help their children learn at home. This way, many children in the community will be able to improve their literacy. All of this will be reflected in our annual report.
At World Vision, we seek to ensure that all resources entrusted to us are used as efficiently and effectively as possible. If donations exceed what is needed, or where local conditions prevent programme implementation, World Vision will redirect funds to equally important programmes that help children and families in need.
The majority of the gifts are community-based, which are different from the types of gifts you may like to give your sponsored child. Furthermore, your sponsored child may not be residing within the communities that benefit from this initiative.
We encourage sponsors to send gifts directly to their sponsored children through World Vision’s offices in their sponsored children’s countries (the list of addresses can be found here).
We will provide a report on how the gifts were delivered and the implementation of supporting programmes. The report for this year’s Giving Catalogue will be available in our Annual Review in mid-2026.
As our funds are primarily channelled overseas to help children living in the poorest areas of the world, your donations are not tax-deductible. To be eligible for tax exempt status, a majority of funds raised must benefit Malaysians.
When you donate a gift on behalf of a loved one, you can send him/her an eCard to let him/her know about the special gift you have donated in his/her name. You will receive ONE eCard per gift. eCards are only available when you pick your gifts online.
Our commitment is to have your donations/gifts implemented by those working in the various field offices. The gifts are implemented in accordance with the timeline of activities carried out in a community, which is planned annually.
We acknowledge one God; Father, Son and Holy Spirit.
In Jesus Christ the love, mercy and grace of God are made known to us and all people.
From this overflowing abundance of God's love we find our call to ministry.
We proclaim, "Jesus lived, died, and rose again. Jesus is Lord."
We want Him to be the centre of our individual and corporate life.
We seek to follow Him in identifying with the poor, the powerless, the afflicted, the oppressed, the marginalised; in His special concern for children; in His respect for the dignity bestowed by God equally on women and men; in His challenge to unjust attitudes and systems; in His call to share resources with each other; in His love for all people; in His offer of new life through faith in Him.
We hear His call to servanthood and see the example of His life. We commit ourselves to a servant spirit in the organisation. This means honestly facing our own pride, sin and failure.
We bear witness to the redemption offered only through faith in Jesus Christ. Our staff are equipped by belief and practice to bear this witness. We will maintain our Christian identity, while being sensitive to the diverse contexts in which we express it.
Through integrated, holistic commitment to:
As World Vision persons we are members of various local churches and/or denominations. Most of these groupings have their own formal creeds. The founders of World Vision, believing that our activities should be undergirded by a few straightforward confessional commitments, elected to adopt the following Statement of Faith in our new Constitution:
World Vision is an international Christian relief, development and advocacy organisation within God's mission mandate for the Church. We are an expression of the Church in mission on behalf of the poor and oppressed, and we share the ministry mandate of the Church to work with people in poverty and bear witness to Jesus Christ.
World Vision and churches resource each other for mission work. World Vision is committed to work humbly with and in the service of the Church in all its expressions to contribute to the fulfilment of God's mission in the world.
Yes. World Vision International is a global partner of the World Evangelical Alliance. For more information, please click here.
World Vision believes that spiritual transformation is integral to transformational development and that the Church is God’s sustaining instrument in the world. While we continue to engage the total community, World Vision’s commitment is to work with churches as indispensable partners.
We share the Church’s commitment to disciple followers of Jesus Christ who bear witness to the gospel by life, deed, word and sign, encouraging people to respond to the Gospel. We seek to promote Christian cooperation and unity across the spectrum of the Church.
World Vision Malaysia hopes to partner with churches to enhance the holistic well-being of children, families and communities. We seek an advocacy alliance with churches on matters of common concern, particularly issues relating to children and justice. We sincerely invite church leaders to come together from various traditions for reflection and collaboration to nurture holistic ministry, encourage Christian unity and contribute effectively to their ministry capacity.
As World Vision works in some areas where churches lack a significant presence, we support initiatives that encourage fellowship groups, Christian witness, leadership development and the emergence of new Christian communities. As such, World Vision seeks to nurture relationships with churches at local, national, regional and global levels.
The Church Relations team consists of people who have prior formal theological education and are actively preaching and serving in their respective local Malaysian churches. The team intentionally seeks to integrate sound biblical hermeneutics in our Christian humanitarian work. Profiles of our Church Relations Team members and their theological qualifications, as well as their speaking engagement experience, are available upon request.
Yes, we do! Contact us for the latest interactive World Vision discipleship resources.
If you are interested in partnering with us, kindly contact us at:
Email: my_church@wvi.org
Phone: (603) 7800 0899
Kindly contact your lawyer and have them include a clause in your will naming World Vision Malaysia as a beneficiary. If you already have a will, you may need to add a new paragraph in the will. You may also prepare your own will with the presence of two witnesses. However, legal service will ease the execution process. For more details on leaving a legacy, visit our Legacy Giving page, contact us at admin@worldvision.com.my or (603) 7800 0899.
Child sponsorship changes a child’s life by changing the world they live in. Sponsorship benefits more than just one child — the transformation you help bring about extends to each child's family, their community, and other children in need. We do not encourage naming your sponsored child in your will as children and their families may leave the area and no longer be participating in the programme, making it impossible for World Vision to honour your wishes. We recommend that you direct your bequest to the Child Sponsorship Programme or allow us to use it where it is needed most at the time received.
Yes, you can choose an area of our work that is close to your heart. However, leaving a gift to a specific project or country can sometimes cause difficulties, as it's likely to be many years before we receive your legacy gift and the project may have finished or we could have stopped working in that country. If you would like to discuss any specific intentions or plan, please contact us at admin@worldvision.com.my or (603) 7800 0899. We will do our utmost to honour your wishes.
We understand that your will is a private document and you’re not under any obligation to discuss it with us. However, if you wish to let us know your intentions, we would love to hear from you so that we can personally thank you for your generosity.
You can bequeath any of the following to World Vision Malaysia in your will:
To gift through your insurance policies, you can nominate World Vision Malaysia as a beneficiary.
When you volunteer with World Vision you become part of a big family of like-minded people who are passionate and motivated about World Vision’s mission of eliminating poverty and helping children.
Volunteering is also a great way for volunteers to learn from each other's different skills, knowledge and experiences. Furthermore, volunteering widens your circle of friends and helps you put your time to productive use!
Please sign up here. Once you have signed up, you will receive an auto-reply email and our Volunteer Coordinator will be in touch with upcoming volunteering opportunities.
Unfortunately, World Vision Malaysia is not equipped with the manpower for volunteerism activities overseas.
If you are living overseas, we would encourage you to volunteer with the World Vision office in the country you are in. However, if you are back in Malaysia on vacation and would like to spend your time meaningfully, you are most welcome to apply as a World Vision Malaysia volunteer.
Staff from different corporations can partner World Vision Malaysia by offering their time, expertise and skills at the various events organised by World Vision Malaysia. Indirectly, this will also help companies to meet their Corporate Social Responsibility goals via staff engagement.
Only volunteers aged 18 years old and above are allowed to sign up as event volunteers. Volunteers below 18 years old will be assigned office-based projects. Additionally, written consent from parents and/or legal guardians is required for all volunteers below the age of 18.
Office volunteers must be willing to commit a minimum of four (4) hours a day (or as per requested). We ask that event volunteers commit at least one day (one shift per day) to each event. Home-based volunteers will have to commit on a project-by-project basis.
This depends on your time and where the events are taking place. The majority of our events take place in key cities and towns over the weekends.
Most definitely! Many of our volunteers hold regular jobs but still find time and energy to volunteer with us.
There is a variety of administrative tasks at the office, like answering calls and data entry, whereas volunteering at our events might require you to speak to the public or assist in setting up and clearing exhibitions.
We are also always on the lookout for home-based volunteers who can help us with video editing, graphic designing and translation work.
Depending on the task, you will be assigned to work individually or in teams. Nonetheless, each volunteer will be assigned a Volunteer Coordinator who is usually a World Vision staff and who would be more than happy to guide you along.
Dress comfortably and neatly with consideration towards the sensitivities of other people. We recommend T-shirts, long pants/jeans and comfortable shoes. Please bring a jacket in case the air-conditioning is too cold for you.
A World Vision Malaysia Volunteer T-shirt will be given to you at the first orientation briefing. If you are required to wear it while volunteering at our events, you will be notified in advance.
Bring a water bottle as you might be spending considerable hours on duty or speaking to the public or even over the telephone.
For events, bring related background materials (FAQ, background information, etc). These will be provided to you and will help you knowledgeably communicate important messages about World Vision, its work and the event to those who may be interested.
At the office, you can refill water at the dispensers. Bring your own snacks if you like snacking!
You will be informed in advance by your Volunteer Coordinator of the day, time and venue (if not in the office) you have been assigned for volunteer work. We expect volunteers to be responsible and punctual for duty.
Please call your Volunteer Coordinator to notify him/her. If possible, please give your notification 2 days in advance. If you are slotted for more than one session, please re-confirm your availability for subsequent sessions with your Volunteer Coordinator.
For any concerns, kindly speak to your Volunteer Coordinator.
The name of your Volunteer Coordinator and his/her contact number will be provided to you in advance. When you arrive at the World Vision Malaysia office, you may ask for your Volunteer Coordinator.
Volunteers are responsible for their own transport. Whenever possible, we will email you the venue map or a link to the venue. You can also Google the venue for directions.
Click here to view directions on Google Map.
At the office, please park at the open car park near the Kelana Jaya Stadium. The charge is RM3 per entry. Ask any of the guards at Kelana Centre Point and they will be able to direct you to the open car park.
For events, please park your car somewhere safe at the event venue or a nearby car park.
We are a Christian humanitarian, development and relief organisation serving the world’s most vulnerable children and families across five continents irrespective of nationality, race, politics, sex, age or religion.
Founded in 1950, World Vision is currently operating in about 100 countries and has impacted the lives of over 200 million vulnerable children by tackling the root causes of poverty.
World Vision Malaysia was set up in 1997 as a Support Office. Our objectives are to heighten awareness of our work in relief, development and advocacy and to raise funds to support transformational development programmes in various communities in which World Vision serves.
The heart of World Vision’s work is to help communities build stronger and healthier relationships. We focus on children because they are the best indicator of the social health of a community. When children are fed, sheltered, schooled, protected, valued and loved, a community thrives.
World Vision serves the most vulnerable across five continents. We are in about 100 countries and have impacted the lives of over 200 million vulnerable children irrespective of their nationality, race, ethnicity, gender, age or religion.
Community development projects are mainly concentrated where the need is greatest: Africa, Central and South America, and Asia.
World Vision responds to two categories of human needs:
Emergency relief
In an emergency, the priority is to save and rebuild lives. World Vision relief teams are involved in setting up and managing refugee camps, administering emergency health care, distributing immediate survival needs. In the rehabilitation phase, World Vision helps survivors clear debris, rebuild their lives and return to gainful employment through proper training.
Poverty
Our primary objective is to break the vicious cycle of poverty by working with local communities and governments to identify, prioritise and implement community-based skills and economic programmes that will pave the way to self-reliance. Typically, these projects focus on primary health care, education, clean water, and practical skills in micro-enterprises and agriculture that will increase food production, family incomes and improve overall well-being.
As a Christian organisation, our work is inspired by Christian values and operates according to the strict ethical standards required by the Christian Faith. Christian staff members are prompted by the example of Christ's love in serving the people. Non-Christian staff members are treated fairly and have freedom to practise and observe their own respective religions.
World Vision does not proselytise. We never require those we serve to listen to a religious message or convert to Christianity as a condition of aid. We do not use relief assistance as an inducement for people to convert. World Vision is a signatory to the "International Red Cross Code of Conduct."
World Vision receives donations from diverse people and re-invests these funds in projects which benefit all people in need irrespective of their gender, ethnic origin, nationality or religious belief. As a Christian organisation, World Vision believes in accountable and responsible stewardship of all contributions entrusted to it.
World Vision Malaysia piloted its first Community Development Programme (CDP) in Mukim Tulid, Sabah in 2014. In 2017, a second CDP started in Mukim Tatalaan, Sabah.
The objective of the Programmes is to empower and build the indigenous community in terms of capability and skills so that they can build a sustainable future for the long term.
In partnership with the local government and communities, both CDPs address major challenges faced by the local children and families, empowering them through Education, Water, Sanitation & Hygiene, Health & Nutrition, Livelihood and Child Protection projects. Learn more here.
World Vision Malaysia also supports like-minded local charitable organisations. Amongst them are Beautiful Gate Foundation for the Disabled, Dignity for Children Foundation, Malaysian CARE, Dual Blessing Berhad, Good Shepherd Services, Yayasan Sin Chew, ElShaddai Centre Bhd, Fugee School, PACOS Trust and SUKA Society.
World Vision's projects are funded primarily through:
Child Sponsorship Programme: Child sponsors’ monthly contributions are pooled together to implement community-wide programmes aimed at improving the situation and well-being of those within the community. The end result is an independent and self-sustaining community that is free from the crutches of long-term aid and hand-outs.
As part of its fundraising and advocacy focus, World Vision organises annual events like 30-Hour Famine where participants raise funds by fasting for 30 consecutive hours, Run For Children where participants run to protect the rights of children and the Giving Catalogue that offers an alternative means of gift-giving.
Corporate Partnerships and Donations: World Vision Malaysia also partners with local and multi-national corporations to raise funds for specific projects of interest.
Funds raised are channelled to Area Programmes supported by World Vision Malaysia located in countries such as Bangladesh, Cambodia, China, Democratic Republic of Congo, Indonesia, Lebanon, Lesotho, Mongolia, Myanmar, Nepal, Philippines, Sri Lanka and Vietnam.
Locally, World Vision Malaysia supports local charitable organisations such as Beautiful Gate Foundation for the Disabled, Dignity for Children Foundation, Malaysian CARE, Dual Blessing Berhad, Good Shepherd Services, Yayasan Sin Chew, ElShaddai Centre Bhd, Fugee School, PACOS Trust and SUKA Society.
World Vision Malaysia also undertakes fundraising in support of specific emergency relief and rehabilitation efforts. These include Laos (floods), Japan (earthquake, tsunami), Vietnam (floods), Indonesia (tsunami, earthquake), Thailand (floods), Philippines (typhoon), Pakistan (floods), Chile (earthquake), Haiti (earthquake), India (floods), Taiwan (typhoon), China (earthquake, floods, droughts), Myanmar (cyclone), Lebanon (explosion) and globally (COVID-19).
All World Vision offices are audited annually and financial statements are available to child sponsors and donors.
On-site inspections and project evaluations are conducted regularly. Annual Progress Reports on every sponsored child are provided for all child sponsors. World Vision programmes and costs are carefully reviewed to ensure effective use of World Vision’s resources and the greatest impact for those we serve.
World Vision has professionally-trained personnel on the ground who strictly implement quality control and financial accountability.
Donations to World Vision Malaysia are not tax deductible. Most of the funds collected are channelled to children in various countries outside Malaysia. Therefore, for now, this makes us ineligible to obtain the tax status which allows your donation to be tax deductible.
World Vision Malaysia chose to be incorporated under the Companies Act 1965 as a body incorporated under this Act will operate more efficiently with transparent accounts and governance structure. This also means that we are registered as a company limited by guarantee, hence the use of the word "Berhad".
Some of World Vision Malaysia's obligations as a company limited by guarantee are:
Audited annual accounts of World Vision Malaysia are submitted to the Companies Commission of Malaysia and made available for inspection. Please click here for the latest annual review.
A company limited by guarantee has no shareholders. Subscribers to the Memorandum of Association of the Company are admitted to membership in accordance with the Articles of Association. Every member of the Company is bound to further, to the best of his/her ability the objects, interests, and influence of the Company and must observe all regulations and by-laws of the Company. The Board has full discretion as to the admission of any person to membership of the Company.
The Memorandum of Association of the Company, including all the Articles and by-laws, and the composition of the Board has to be submitted to and approved by the Minister at its incorporation.
Mr Jacob Lee Chor Kok (Chairman), Mr Alan Tan, Mr Charles Badenoch, Ms Chen Lee Won, Ms Esther Ong Chen Woon, Datuk Ho Hon Sang, Rev. Dr Lim Kar Yong, Emeritus Prof. Dr P.T. Thomas, and Ms Tammy Toh Seok Kheng.
All board members serve in their personal and non-executive capacity, and are not remunerated by any directors’ fees. Please click here for more information on our Trustees.
There is no question of capital as World Vision Malaysia is not a profit-making organisation. The purpose of World Vision Malaysia is to receive and administer donations according to its objective and purpose as set out in its Memorandum of Association.
External Auditor – Russ Ooi & Associates
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In 2023, 83% of donations collected were used for programmes that benefit children, families and communities in need.
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