Head of Business Intelligence & IT

Provides strategic leadership across data, technology, and digital infrastructure to strengthen organizational decision-making, operational efficiency, and long-term digital transformation. Ensures World Vision Malaysia leverages data insights and modern systems.

Key responsibilities

• Lead design, development, and implementation of meaningful data reports

• Establish and maintain a robust data glossary for organizational use

• Implement automated data refresh processes for real-time reporting

• Design and implement standardized post-project evaluation framework

• Oversee IT infrastructure, security, reliability, and global standards alignment

• Support digital projects and technology enablement

• Provide strategic direction and coaching to BI & IT teams

Qualifications & experience

• Bachelor's degree in Information Technology, Data Science, Computer Science, Business Analytics, or related field

• 8+ years of experience in data analytics, IT leadership, or digital transformation

• Proven experience leading teams and managing cross-functional initiatives

• Strong understanding of cloud platforms and data visualization tools

• Excellent communication skills with technical and non-technical stakeholders

Core competencies

• Strategic Thinking & Systems Leadership

• Analytical & Problem-Solving Capability

• Digital Transformation Leadership

• Project & Execution Discipline

• Stakeholder Engagement

• Integrity & Service Orientation

Performance indicators

• Timely delivery and quality of BI dashboards and reports

• Accuracy and adoption of standardized data definitions

• Evidence of data insights informing decisions

• Effectiveness of digital project delivery

• Improvement in digital experience and technology solutions

• Cybersecurity compliance and incident reduction

Expression of Interest

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